New Option Coming for Guests Using the Disability Access Service Program at Disney

Update (8/19/21): Disney has updated the DAS website with more information on the program.

Walt Disney World and Disneyland Guests who use the Disability Access Service (DAS) program will have a digital option available to use directly in the My Disney Experience app and Disneyland Resort app when Disney Genie launches later this fall.

(Disney)

(Disney)

What’s Happening:

What’s New with the DAS Program Coming this Fall

Starting this fall, DAS will offer two new features:

  • Ability to pre-register via live video call and use the DAS Advance pre-arrival planning.
    • With the video call, Guests will register virtually with a Cast Member as early as 30 days in advance of a park visit.
    • During the call, Guests will be able to select up to two experiences per day.
    • You’ll be given a one-hour return window to redeem during the day of the visit, and selections will appear on the My Disney Experience app and on the website.
  • A new way to select DAS return times through the My Disney Experience app.
    • With the same-day DAS return time self-selection tool, Guests will no longer have to physically go to an attraction or experience to obtain a return time as is done now.
    • Guests registered in the program will be able to make return time selections right from the My Disney Experience app during the day of the park visit.
  • Once registered, DAS is valid for up to 60 days.

(Disney)

(Disney)

More on the DAS Program:

  • The Disability Access Service (DAS) program allows Guests with disabilities at Walt Disney World Resort and Disneyland Resort to receive a return time for attractions based on the current wait time and are issued at Guest Relations main entrance locations.
  • How the DAS program works right now, Guests with DAS can visit an attraction to receive a return time comparable to the current wait time. Once the time is issued, they can enjoy other theme park activities while they wait.
  • Once the time is valid, they can enjoy the attraction and receive a return time for the same or a different attraction. Only one return time can be issued at a time.
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