7/28/2020: Changed dates for hotel reopening (Art of Animation, Polynesian Village)
7/16/2020: Added links to our ride-through videos under attraction section
7/16/2020: Added link to updated Face Covering policy in Health/Safety Measures

Walt Disney World has updated their safety measures per CDC guidelines including enhanced sanitation procedures, distance spacing, and screening. Disney is asking that all guests and cast members comply with following to be allowed to visit the Resorts and Parks:

In addition to face coverings and temperature checks, guests can expect the following when they visit Walt Disney World

Walt Disney World reopened their parks on the following dates:

July 11, 2020:

• Magic Kingdom
• Animal Kingdom

July 15, 2020:

• Disney’s Hollywood Studios
• EPCOT

The resort has introduced a new Disney Park Pass system for guests and Annual Passholders to select the days on which they’ll visit the parks. Disney has temporarily paused new ticket sales and hotel reservations to allow those with existing reservations and Annual Passholders the opportunity to secure their entry times before opening to the general public.

• Guests with existing tickets will need to make a reservation for park entry in advance
• Annual Passholders will be able to make reservation requests in phases before new tickets are sold

Due to capacity restrictions as part of Disney’s phased reopening and to help guests plan for a successful visit, the resort is introducing the Disney Park Pass system.

• All Guests with valid admission will be required to make a reservation in advance for each park entry using this new online tool.
• To enter a park, both a park reservation AND valid admission for the same park on the same date are required for each person in the party ages 3 and up (limit one park per day).

• The Disney Park Pass system will be available soon to select guests. Booking dates vary based on plans:
  • Beginning June 22, 2020, Disney Resort and other select hotel guests with valid theme park admission can make reservations.
  • Beginning June 26, 2020, Annual Passholders without a Resort stay can make reservations.
  • Beginning June 28, 2020, existing ticket holders can make reservations.
• Park reservations will be available through September 26, 2021, based on Resort stay and ticket eligibility or ticket eligibility window.
• Guests with a room-only reservation at a Disney Resort or other select hotel for a stay in 2021, should call the Disney Reservation Center or their travel professional beginning on June 24 to upgrade to a vacation package with tickets—and then make theme park reservations.

Park Entry:

• During the limited capacity period, it may be difficult for Annual Passholders to get park reservations to visit on certain dates.
• All Annual Passholders are eligible to make Theme Park reservations for up to 3 days at a time via the Disney Park Pass.
• Annual Passholders staying at select Disney Resort or other select hotels with valid Theme Park admission are eligible to make Theme Park reservations for their entire Resort length of stay.
• All reservations are subject to availability and applicable pass blockout dates.

AP Reopening Previews:

• Passholders will have the opportunity to register for a special preview at Magic Kingdom park or Disney’s Animal Kingdom theme park on July 9 or 10.
• Email invitations with registration details will be sent out soon. Previews apply to the following passes:
  • Weekday Select
  • Theme Park Select
  • Silver
  • Gold
  • Platinum
  • Platinum Plus
  • Premier
• Reservations are required and limited, and will be available on a first-come, first-served basis. An eligible activated annual pass is required to register.
• If a Passholder would like to register a Guest to accompany them, that Guest must also have a valid annual pass (from the above list), be listed on your Family & Friends list and have opted to share “All My Plans” with you.

Pass Benefits:

• Some pass benefits and features will not be available during periods of limited capacity.
• Park experiences and offerings will be modified and subject to limited availability or even closure (ie Water Parks).
• Annual passes are subject to blockout dates. Guests should ensure their pass type is valid for park entry prior to making a park reservation.

One-Month Pass Extension:

• Walt Disney World is automatically extending Annual Pass end dates by one-month, or Passholders can choose options to end their pass early.

Managing Monthly Payment Plans:

• Options to manage your annual pass continue to be available during the closure period.
• Annual Passholders can contact V.I.PASSHOLDER Support at (407) 939-7277.

Transportation:

Disney’s transportation to and from the resorts to the parks will resume operation on the following days:

• June 22nd: Buses
• July 7th: Monorails and Ferry Boats
• July 15th: Disney Skyliner
• Announced at a later date: Minnie Vans and Watercraft Service

Disney has cancelled several of their reservation offerings during the phased reopening including:

Dining Reservations

• All existing dining reservations have been cancelled as Disney will be reducing the capacity of restaurants.
• Guests will be able to book new dining reservations at a later date, to be announced.
• Future dining reservations will be limited to 60-days in advance rather than the previous 180-day window.

Disney Dining Plan

• Disney has also cancelled the Disney Dining Plan through the end of the year.

FastPass+

• FastPass+ has been suspended to allow more queue space at each attraction for social distancing.
• Guests with FastPass+ reservations don’t need to take any action, Disney will automatically cancel them.

Extra Magic Hours

• Extra Magic Hours have been discontinued for the time being.

Mickey’s Not-So-Scary Halloween Party

• Disney has decided to cancel the 2020 Mickey’s Not-So-Scary Halloween Party events stating, “many of its hallmarks – stage shows, parades and fireworks – are unable to take place in this new, unprecedented environment.”

• Guests who have already purchased tickets will be assisted with refunds over the coming weeks.

EPCOT International Food and Wine Festival

• EPCOT’s biggest event—Food & Wine Festival—will have its longest run in 2020 with a start date of July 15th and an end date to be determined in the Fall.
• The festival will include over 20 marketplace destinations like Hawaii, Hops & Barley, and Islands of the Caribbean.
• Decor and merchandise from the Flower & Garden Festival, which was cut short earlier this year, will stick around throughout the Food & Wine Festival, including the newest topiary, Remy from Ratatouille.
• Because of social distancing requirements the Eat to the Beat Concert series has been cancelled.
• The American Gardens Theater will instead play host to EPCOT performers like Mariachi Cobre and the JAMMitors.

H2O Glow Nights

• The brightly lit nighttime hard ticket event at Typhoon Lagoon, will not take place for the remainder of 2020.
• Guests who have already purchased tickets will be assisted with refunds over the coming weeks.

Other Disney Events

• At this time Disney is not ready to announce or cancel additional events. They are monitoring this new environment closely, and will make a decision as they learn more from government and health officials. This pertains to:
  • Mickey’s Very Merry Christmas Party
  • EPCOT International Festival of the Holidays, which includes the Candlelight Processional. 

Attractions

Entertainment

Shops

Attractions

Entertainment

Shops

Attractions

Entertainment

Shops

Attractions

Entertainment

Shops

Operating:

Operating:

Operating:

Operating:

Are masks required? 

• Guests ages two and older are required to wear a face covering in all public spaces at the parks and resorts. Masks are not required in pools or in guests’ own hotel room(s).
• Disney has updated their face covering policy with examples of acceptable mask styles.

What is Disney doing about sanitation? 

• New hand sanitizing stations have been installed throughout the parks and resort that will be easily accessible to guests.
• Disney has enhanced cleaning and sanitation procedures throughout the parks and resort to include more frequent cleaning of high touch surfaces.

Can I buy tickets or make room reservations? 

• At this time Disney is temporarily pausing new ticket sales. They plan to resume ticket purchases in late Summer 2020.
• Disney will open new resort bookings for 2021 vacations on June 28th.

Is there a limit to how many days I can reserve? 

• Guests with existing resort reservations can make park reservations via the Disney Park Pass system for the length of their stay.

How long will Disney Park Pass reservations be needed?

• Currently, Disney plans on having the Park Pass system available to guests through September 2021.

Will attractions and experiences be modified?

• As part of the initial phased reopening, attractions will have enforced social distancing in attraction queues and limited capacity on rides.
• Select entertainment such as parades, fireworks, and character meet and greets will be suspended for the time being. Disney will make adjustments as necessary and upon approval from health and government officials.

What attractions will be available? 

• Each park will offer a wide selection of attractions and rides for guests of all ages and thrill levels to enjoy.

What tours and premium experiences are being offered?

• During the phased reopening, many of Disney’s most popular tours are temporarily unavailable.

Will Extra Magic Hours be offered? 

• Extra Magic Hours have been discontinued for the time being.

How do I book FastPass+? 

• FastPass+ plus options are temporarily unavailable to accommodate social distancing in queues.

How will I be able to Park Hop? 

• At this time, Guests will only be able to visit one park per day.

What if I have Park Hopper tickets? 

• Guest with tickets that include the Park Hopper or Park Hopper Plus, can have a few options to choose from:
  • Ticket Extension: Use the current date-based ticket by September 26, 2021 with the existing add-on options, should the options return by that date.
  • Ticket Modification OR Ticket Cancellation: Please call the Disney Reservation Center at (407) 934-7639 or contact your travel professional to discuss options.

What about special events such as Food and Wine and Halloween parties?

• Good news Food and Wine fans! The EPCOT festival will be offered July 15-through the fall. Disney has yet to announce an end date. The event will be a little different this year, as select experiences such as Eat to the Beat will not be available. This year’s event will also include merchandise and decorations from the 2020 Flower & Garden Festival.
• Mickey’s Not-So-Scary Halloween Party has been cancelled for 2020, since the event does not allow for social distancing. Guests who already purchased tickets will receive a full refund.
• At this time, Disney has not cancelled Festival of the Holidays or Mickey’s Very Merry Christmas Party. Disney will share more information regarding these events in the near future.

How do I make dining reservations?

• Guests with existing resort reservations can book new dining reservations now.
• Future dining reservations will be limited to 60-days in advance rather than the previous 180-day window.

Will character dining be available? 

• Character dining will be available at select locations and will be modified.
• Characters will parade through the restaurants during meal service and will pose for pictures.
• Individual table visits, hugs, autographs, and pictures with characters will not be available at this time.

Can I still order a complimentary MagicBand? 

• Complimentary MagicBands remain available to all Disney Resort guests through December 31, 2020.
• As of January 1, 2021, MagicBands will no longer be included with resort reservations. Disney will continue to have colorful and fun MagicBands available for purchase.

Can I buy the Disney Dining Plan?

• Disney has also cancelled the Disney Dining Plan through the end of 2020.

How many reservation days can I hold?

• Annual Passholders without reservations may reserve park visits for up to 3 days via the Disney Park Pass system.

If I am staying at a resort, can I book more reservations with my AP?

• Annual Passholders with existing resort reservations can reserve their days via the Disney Park Pass system for the entire length of their stay.

Can I get a refund if I’m unable to use my pass?

• Annual Passholders may request a refund.
  • Passholders who paid in full can request a partial refund.
  • Passholders on a monthly payment plan would see payments resume on July 11th, but can request to cancel their plan before August 11th, which will stop future payments.

Will there be AP preview days?

• Passholders will have the opportunity to register for a special preview at Magic Kingdom park OR Disney’s Animal Kingdom theme park on July 9 or 10.
• Email invitations with registration details will be sent out soon.

Disney has detailed the new procedures they’ve put in place for the reopening which include the following:

• Resort rooms will undergo a thorough cleaning prior to your arrival including TV remotes and doors, in addition to cleaning housekeeping tools between rooms.
• Housekeeping will visit every-other-day to remove trash and used towels, replace towels and amenities, clean counters, and vacuum. Guests can decline cleaning during their stay if desired.
• High-traffic areas throughout the resorts have received cleaning enhancements, including elevators, handrails, tables, benches, door handles, and restrooms.
• In-room safety enhancements include extra linens and towels wrapped in single-use packaging, individually wrapped glassware, and double-cased pillows.
• Guests are encouraged to use the My Disney Experience app to check in remotely.

Other changes include:

• Physical distancing at restaurants, lobbies, pools, fitness centers and other public areas.
• Like Disney Springs and the theme parks, face coverings are required when entering public areas outside of your unit.
• Resorts are offering self-parking with their standard fees, but valet service is restricted exclusively for Guests with disabilities who require parking assistance. A valid disability parking permit is required.
• Bell Services can deliver luggage to rooms, but are unable to escort Guests.
• Club-level service is temporarily unavailable at all Disney Resorts.
• In-room celebrations are not available at this time.
• Self-service laundry is available, but dry-cleaning and valet laundry are unavailable.
• Resort airline check-in may be temporarily unavailable.

Dining:

• The Wave… of American Flavors
• The Wave Lounge
• Contempo Café
• Cove Bar

Shops:

• Bayview Gifts
• Fantasia Market

Activities:

• Pools
• Poolside Activities
• Movies Under the Stars
• Fitness Center
• Community Hall
• Sports Courts

Dining:

• Trattoria al Forno (Character dining is temporarily unavailable)
• Pizza Window
• BoardWalk Bakery
• Leaping Horse Libations
• AbracadaBar

Shops:

• Screen Door General Store

Activities:

• Pools
• Poolside Activities
• Movies Under the Stars
• Fitness Center
• Community Hall
• Sports Courts

Dining:

Shops:

• Conch Flats General Store

Activities:

• Pools
• Poolside Activities
• Movies Under the Stars
• Fitness Center
• Community Hall
• Sports Courts

Dining:

Dining:

Opening to guests on 

At this time Disney has not announced which dining locations and activities will be offered to guests. Please check back often for updates.

Dining:

Opening to guests on 

Dining:

• Trattoria al Forno (Character dining is temporarily unavailable)
• Pizza Window
• BoardWalk Bakery
• Leaping Horse Libations
• AbracadaBar

Shops:

• Screen Door General Store

Activities:

• Pools
• Poolside Activities
• Movies Under the Stars
• Fitness Center
• Community Hall
• Sports Courts

Opening to guests on August 24th. 

At this time Disney has not announced which dining locations and activities will be offered to guests. Please check back often for updates.

Dining:

Dining:

Opening to guests on July 29th.

At this time Disney has not announced which dining locations and activities will be offered to guests. Please check back often for updates.

Dining:

Open to guests as of June 22nd.

Dining:

Shops:

Activities:

Opening to guests on November 1st.

At this time Disney has not announced which dining locations and activities will be offered to guests. Please check back often for updates.

Dining:

Opening to guests on July 10th.

At this time Disney has not announced which dining locations and activities will be offered to guests. Please check back often for updates.

Dining: